After sales services by Einhell

Your reliable partner

Whether it's repairs, spareparts, accessories or additional product services - the Einhell customer service offers an all-round carefree package when it comes to Einhell products and services. By phone or by email, the employees in the contact center take care of your concerns: they answer questions about products and offer individual advice, help with technical difficulties or take care of warranty claims, repair cases, revocations and much more.

In all these areas, iSC GmbH, founded in 1995, acts as a reliable service provider for Einhell Germany AG and its international subsidiaries. The medium-sized company, headquartered in Landau an der Isar, is a wholly owned subsidiary of Einhell Germany AG.

We offer
  • Contact center
  • Spareparts and accessories
  • Additional services for Einhell devices
  • Instruction manuals


Strategic goal

"We offer the best DIY service experience to our end users in all sales countries and turn our customers into Einhell fans."
Dr. Christoph Urban
Chief IT and Digitization Officer

Our services at a glance

The Einhell Service Shop, through which we sell spareparts and suitable accessories, is available to our customers internationally. Services specifically for Einhell equipment are also offered here. For example, you can use the warranty and repair service to have damaged equipment repaired free of charge or with a cost estimate.

Want to read up on how to properly care for, maintain or use your Einhell device, but can't find the user manual anymore? In the Einhell Service Shop, all operating instructions for Einhell tools and garden equipment are available for download.

You can access these and many other services online via the Einhell Service Shop of the respective country or use our contact centers.

The Einhell customer service does not only take care of your concerns in Germany, because the offer is being expanded worldwide. Currently, our services are already represented in 16 countries. In order to always offer our customers the best support, a contact center is available in each of these countries by phone or in writing via contact form.